Get in touch
We are a small team, so these all reach a person rather than a queue. Pick whichever fits and we will get back to you.
General and sales
Questions about whether BitAssure fits what you are doing, or about the Scheduled plan. We answer within one working day.
Support
Something not working the way it should? Include your organisation name and, if it relates to a run, a link to it.
Security
Suspected vulnerabilities and anything involving account access. Acknowledged within two working days.
Privacy and legal
Requests about the personal data we hold, and questions about our terms. We respond within 30 days.
Where we are
BitAssure is built and run from Gaborone, Botswana. We work Central Africa Time, Monday to Friday, and answer messages sent outside those hours on the next working day.
Before you write
Many questions are already answered on the frequently asked questions page, and the security page lists both what is protected and what is not built yet.